Accessibility Statement
This accessibility statement applies to the website climateconnectionsplymouth.co.uk.
This website is city led, run currently by Plymouth City Council.
The website was developed in line with Web Content Accessibility Guidelines (WCAG) 2.1 AA.
We believe that the web should be an open, inclusive and fair space for all. We want as many people as possible to be able to use this website. Our goal is to make this website easy to comprehend and accessible across devices from mobile to the largest of desktops.
That means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know that some parts of this website are not fully accessible. These include
- Some PDFs are not fully accessible, for example due to missing heading tags.
- Some links are not clear enough in terms of their purpose and some pages or PDFs do not have the language defined.
- Some images are missing alternative text or are not optimised for the space and some video frames do not have a title.
- There are a small number of appearance issues, for example some controls do not change appearance when selected and there are some examples of text which does not have very high contrast.
Feedback and contact information
What to do if you can’t access parts of this website
If you need information on this website in a different format you can contact us on the email below.
Email: climateemergency@plymouth.gov.uk
We’ll consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Climate Connections Plymouth is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
The following issues are raised through our accessibility tracking system. They are listed together with the relevant WCAG 2.1 AA success criteria the problem fails on and when we can fix them.
Appearance, images and video
- Some frames on our videos do not define a readable title. (WCAG A 2.4.1)
- Some images are missing alternative text. (WCAG A 1.1.1)
Writing
- A small amount of content is complex to understand with a high reading age (WCAG AAA 3.1.5)
Link: Equality Advisory and Support Service (EASS).
How we tested this website
Our website was last tested on 16 November 2022. We use an automated tool to flag up accessibility issues.
We also carry out manual testing using the WAVE suite of accessibility tools.
What we’re doing to improve accessibility
We are producing a plan to improve the accessibility of our website and are working to fix any issues that don’t meet the requirements.
Staff who have responsibility for the content have been trained in producing more accessible content.
Preparation of this accessibility statement
This statement was prepared on 16 November 2022. It was last reviewed on 16 November 2022.