Privacy Policy

Who we are

Our website address is: http://climateconnectionsplymouth.co.uk.

Privacy Notice 2018

Being transparent and providing accessible information to individuals about how we use personal information is a key element of the Data Protection Act and the General Data Protection Regulation (Regulation (EU) 2016/679). The most common way to provide this information is in a privacy notice.

Data Controller

This website is currently run by Plymouth City Council.

Plymouth City Council is registered as a data controller with the Information Commissioner’s Office (registration number: Z7262171).

Contact details for the council’s data controller are:

Data Protection Officer, Plymouth City Council, Ballard House, West Hoe Road, Plymouth PL1 3BJ.

Email: dataprotectionofficer@plymouth.gov.uk

Information we collect

Depending on how you use the website, we may collect the following personal data:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Event, Campaign , and Group Registrations

When registering for events, campaigns, groups, or communications, we may collect:

  • Name
  • Email address
  • Occupation
  • Accessibility requirements
  • Dietary information

 

For the Young Climate Ambassador Scheme, we also collect:

  • Age
  • School name

Why we process your information

Your information is used to:

  • Register attendees for events, campaigns, or groups
  • Communicate with participants
  • Administer website functionality
  • Deliver programmes effectively

Who we share your data with

To ensure that the council provides you with an efficient and effective service we will sometimes need to share your information between teams within the council as well as with our partner organisations that support the delivery of the service you may receive. In this case, the information collected will be shared with:

Within Plymouth City Council departments and IT support and website administrators on the Climate Connections Plymouth website.

We will only ever share your information if we are satisfied that our partners or suppliers have sufficient measures in place to protect your information in the same way that we do.

We will never share your information for marketing purposes.

If you request a password reset, your IP address will be included in the reset email.

Visitor comments may be checked through an automated spam detection service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Event and registration data will be retained for two years unless retention is required for legal or operational reasons.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Principles for processing personal information

As a local authority, the council delivers services to you. In order to do this in an effective way we will need to collect and use personal information about you.

The Data Protection Act 2018 and the UK General Data Protection Regulation ensure that we comply with a series of data protection principles. These principles are there to protect you and they make sure that we:

  • Process all personal information lawfully, fairly and in a transparent manner.
  • Collect personal information for a specified, explicit and legitimate purpose.
  • Ensure that the personal information processed is adequate, relevant and limited to the purposes for which it was collected.
  • Ensure the personal information is accurate and up to date.
  • Keep your personal information for no longer than is necessary for the purpose(s) for which it was collected.
  • Keep your personal information securely using appropriate technical or organisational measures.

Your rights

You have certain rights under the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR), these are:

  • The right to be informed via privacy notices such as this.
  • The right of access to any personal information the council holds about you.
  • The right of rectification, we must correct inaccurate or incomplete data within one month.
  • The right to erasure. You have the right to have your personal data erased unless we are processing your data on the basis of a legal obligation or for the purposes of a public task.
  • The right to restrict processing. You have the right to the suppression of your personal data. We can retain just enough information about you to ensure that the restriction is respected in future.
  • The right to data portability. Depending on the basis of our processing we can provide you with your personal data in a structured, commonly used, machine readable form when asked.
  • You have rights in relation to automated decision making and profiling; to reduce the risk that a potentially damaging decision is taken without human intervention.

Processing your information for other reasons

We may need to process or share your information for a legal reason, outlined in the Data Protection Act, which is not related to the service we are providing, for example:

  • To protect a child, an adult with care and support needs, or member of the public
  • For the purposes of the prevention and/or detection of crime.
  • For the assessment or collection of a tax or duty
  • Where the disclosure is directed by the court or required by law

Your information will only be shared where we have a lawful basis for doing so.

 

Information commissioners office

If you remain dissatisfied with the way we have handled or shared your personal data you have the right to raise a complaint with the Information Commissioner’s Office. They can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113 https://ico.org.uk/make-a-complaint/